Managing Your Account Balance

You need to have enough credits in your Account, in order to be able to download entire Projects. You will also be able to use credits for additional tools and pipelines as they become available in future releases.

Your Account allows you to have full control over your current balance, as well as all the transactions you have performed in the past. You can access your Account by clicking on "My Account" from the drop down next to your profile image at the top right corner of the screen.

Your current balance, shown at the top, reflects the amount that is available for you to spend. 

Adding credit to your account is a two-step process.

Step 1: Submit a "top up" request

In order to be invoiced for the amount you wish to add to your account, you need to submit a new request to the BC Team. You can do so by clicking on "Add Credits" just below your account balance.

You will then need to submit the request form. You can add any amount you wish and you will need to provide the billing details of the person or department that should receive the invoice. Feel free to add your own details if you are planning on paying the invoice yourself.

Step 2: Invoice payment

The BRAINCommons team will issue the invoice and send it to the person nominated in the "Billing Details" section of your request. This is an offline process and you will need to follow-up with your billing nominee to ensure that they have received the invoice and that they will process it. 

Once the invoice is paid and BRAINCommons team is notified of it, the invoice will be marked as paid and credits will be added to your Account. 

You will be able to see the transaction in your "Transaction History".